REMEDY started with a question: what if a trades company actually raised the bar?
Too often, homeowners deal with missed appointments, sloppy work, and contractors who disappear after the invoice is paid. We built REMEDY to be different.
Founded in Niagara-on-the-Lake in 2015, we've grown from a small plumbing operation into a full-service plumbing and HVAC company — serving homeowners, property managers, and commercial clients across the Niagara Region.
Our name says it all. REMEDY isn't just what we do — it's how we do it. We fix problems properly. We restore comfort. And we raise the standard for what you should expect from a trades company.
Fix It Right
We don't cut corners. Every repair, every installation, every service call is done to last — not just to get us out the door.
Listen First
We hear what you're saying. Proper diagnosis starts with understanding the problem, not rushing to a solution.
Respect Your Space
We show up on time, work clean, and leave your home the way we found it.
Invest in People
We're a certified Living Wage employer. When our team is valued, they deliver better work for you.
Stay Rooted
We live and work in Niagara. This community isn't just our service area — it's our home.
The REMEDY Crew
Our technicians are the reason customers call us back. Our Technicians show up again and again in our reviews — not because we ask, but because they earn it.
"A special shoutout to [...], who went above and beyond with his exceptional customer service. It's the little things that truly stood out."
— dml Lion
"[...] and [...] to the rescue... super friendly and done in no time."
— Lori W.
Every member of our team is:
Licensed and certified
Background checked
Trained in customer communication
Held to REMEDY's standard of clean, professional work
| Certification | What It Means |
|---|---|
| TSSA Certified | Licensed by the Technical Standards and Safety Authority of Ontario |
| Living Wage Employer | We pay fair wages that support our team and their families |
| CFIB Member | Part of the Canadian Federation of Independent Business |
| Fully Insured | Complete liability coverage for your protection |
At REMEDY, community involvement is at the heart of everything we do. We believe giving back is just as important as providing quality service — which is why we actively support local initiatives, charities, and events that uplift our neighbours.