Location: Niagara Region, Ontario
Project Overview
A 56-unit condominium building required complete replacement of all risers and auxiliary plumbing — a complex, multi-phase project affecting every unit in the building.
Challenges
Coordinating with engineers, property management, and the Board of Directors while minimizing disruption to residents. Work needed to be phased carefully to maintain building services throughout.
Our Solution
REMEDY worked closely with all stakeholders to develop a phased replacement plan. Our team communicated proactively with residents, maintained strict timelines, and ensured quality workmanship at every stage.
Results
Project completed on schedule with minimal resident complaints. The building now has a fully modernized plumbing system built to last.
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"We have been replacing all the risers and auxiliary plumbing in our 56-unit condo building which began last June 2024. A & J Plumbing have worked closely with our Engineers, Property Manager and Board of Directors."
— Helen D., Condo Board
Location: Niagara-on-the-Lake, Ontario
Project Overview
A condo unit experienced sudden sump pump failure, putting the property at risk of flooding. The property management company needed immediate response.
Challenges
Emergency timing required same-day dispatch. The homeowner had concerns about the system that needed to be addressed alongside the repair.
Our Solution
REMEDY dispatched Travis within hours. He diagnosed the issue, explained the situation clearly to the homeowner, and completed the repair the same day.
Results
Sump pump restored to full function. Homeowner felt heard and confident in the solution.
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"There was an emergency sump pump repair issue at my condo unit. The property management company called and they promptly responded by sending Travis who quickly fixed the issue. Travis was very patient, listened to my concerns."
— Diane S.
Location: Niagara Region, Ontario
Project Overview
A homeowner called with an urgent plumbing issue during a winter snowstorm, expecting to wait days for service.
Challenges
Severe weather conditions made travel difficult. Most contractors were unavailable.
Our Solution
REMEDY dispatched Kamal and Greg the same day — through the snowstorm. They arrived promptly, diagnosed the issue, and completed the repair quickly.
Results
Problem resolved same-day despite weather conditions. Homeowner relieved and impressed.
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"Called A&J and they were here the same day, even thru a snowstorm. Kamal and Greg to the rescue... thanks guys! Great staff!! Super friendly and they were done in no time. Highly recommend."
— Lori W.